General Returns Policy

You may return new, unopened items sold and fulfilled by WinningBlackJackSecrets.com within 90 days of delivery for a full refund. Items should be returned in their original packaging. We'll also pay the return shipping costs if the return is a result of our error.

Items that are Not Returnable

WinningBlackJackSecrets.com does not accept returns of the following items:

• Any product missing the serial number or UPC.
• Gift certificates.

Partial Refunds

Partial Refunds will be issued for the following items:

• Any item that has obvious signs of use.
• Any CD, DVD, VHS tape, software, cassette tape, or vinyl record that has been opened/taken out of its plastic wrap. (If you discover that the item is defective after the package is opened, a full refund or replacement will still be granted.)
• Any item not returned in the condition it was received.

To find out more about how refunds are calculated, visit our Refunds page.

Exchanges

If you received a faulty item and need to exchange it for the same item, e-mail us in order to request a replacement. If you would like to exchange an item for a different one, please return the original item (you will be refunded your original purchase price once we receive the item) and place another order for the item you wish to purchase. You do not have to wait for us to receive the original item before placing the new order.

Please note that it takes us 3 to 5 business days to process returns once they arrive at our Returns Center.