Refunds
We can process returns and refunds only for items directly purchased from and fulfilled by WinningBlackJackSecrets.com.
How and When Refunds Are Processed
We'll notify you via e-mail of your refund once we've received and processed the returned item. In most cases, we’ll issue a refund in the same form of payment originally used for the purchase within 3 to 5 business days of our receiving your return.
How Refunds Are Calculated
Items that do not meet our returns guidelines will receive only partial refunds:
- Any book that has obvious signs of use: 50% of item's price.
- Any CD, DVD, VHS tape, software, cassette tape, that has been opened (taken out of its plastic wrap): 50% of item's price.
If you returned only one item from a multi-item shipment, you will be reimbursed only for the per-item shipping fee for the item you returned and not the per-shipment fee.
If you used a gift certificate to pay for all or part of an item you want to return, that part of your refund will be credited to your account for use on a future purchase. Please note that the original expiration date will still apply.
If you return an order that was placed using a promotional certificate or discount, you will not be refunded for the amount of the promotional offer, as these discounts were deducted from the original purchase amount.
If after reading this information, you feel that the amount of your refund was incorrect, please
e-mail us.
Gift Refunds
For a refund to be accepted you need also to send the gifts that came with your order. If these items don’t correspond to the original condition, we will recalculate the refund.
Our address:
Advanced Strategy Netwok, LLC
6114 La Salle Ave. Ste. 419
Oakland, CA 94611